733 Bishop Street  Suite #1170
Honolulu, Hawaii 96813
808•545•5282
888•545•5282 (Neighbor Islands)
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History and Philosophy

LavaNet was incorporated and went online in 1994, offering dialup service, domain and web hosting. Today, we offer a large array of services from dialup to frame relay, DSL, ecommerce-enabled web hosting, point to point connections, short term event connectivity, web design, network services, consulting and more! Throughout our history, we have existed to build a better Internet experience for our customers - from creating installers, to strategic technology and pricing improvements.LavaNet is an independent ISP. We are not owned by or beholden to any telephone company, giant parent company, or hardware/software manufacturer. This gives us:
  • great latitude to identify the right technologies to use, without having our choice influenced by politics or restrictive
    business relationships.
  • an external perspective on network problems so we can help our customers best. We frequently and strenuously advocate for our customers when phone companies decline to help troubleshoot complex problems, or confuse them with jargon. Sometimes a tech-to-tech talk is the fastest way to a solution.
Best of all, customers can relax in selecting LavaNet for their Internet connections knowing we will be a valued partner for end to end quality. LavaNet is a member of the Better Business Bureau Hawaii and the BBBOnline.

LavaNet is committed to some fundamental principles:

Get better before getting bigger.

LavaNet insists on responsible growth. We will only add new customers or services when there are the network and human resources to support them. Further, we will only offer services that we have tested, so customer needs for performance and ongoing support can be met.

Service characterized by expertise, honesty and ethics.

The LavaNet staff is a fun-loving team that takes your Internet happiness seriously. We undergo rigorous ongoing training to ensure that our team work and knowledge comes together to solve problems fast. We will always give truthful answers and analysis. We will only allow parties authorized by our customer to make changes or incur charges on your behalf. We do not sell or broker our customer lists or online activities (though we are approached to do so from time to time by data-hungry marketing companies!). We strive to provide world class service with the Aloha spirit.

Great service for all. LavaNet serves business users and home users; internet experts and newcomers.

We serve customers new to the Internet or ones who are highly experienced with equal ease. We specialize in developing and delivering down-to-earth solutions for your most complex requirements. LavaNet is a "one stop shop" for any and all of your needs, including getting your computer (or networks) online, your website up and running, and to advance your Internet branding.

Some LavaNet historical highlights:
  • 2004:
    • Better Business Bureau "Torch Awards" Honors for strong business ethics. (finalist)
  • 2003:
    • Honolulu Star Bulletin Readers' Best of Hawaii (in the "top three" for our category!
    • Hawaii Psychological Association's "Healthy Workplace Awards" This award is designed to showcase business environments that lead to employee health and well being. (Award of Merit)
  • 2002:
    • Pacific Business News' Business Leadership Award, 2002, "Best in Business II" category, for businesses with under $10M in revenues. LavaNet was the sole winner in this category, in the inaugural year of the award!
    • Debut of "Spammo", a LavaNet-developed spam filter.
    • First to offer "one price Frame Relay" for professional grade Internet and WAN links up to T1.
  • 2001:
    • First to offer "one price DSL" on all service levels up to T1.
    • Added LavaNetworking, formally creating a department for our growing IT consulting wing
  • 2000:
    • Selected by Buena Vista Pictures to provide IT consulting and installation for "Pearl Harbor" debut on USS Stennis.
    • Added LavaWorks, our web design wing.
  • 1999:
    • Among the first Hawaii ISPs to support Digital Subscriber Line (DSL)
  • 1997:
    • Partnered with USRobotics to advance use of 56K modems in the state.
  • 1996:
    • Partnered with GTE Hawaiian Tel to bring the first high speed ISDN service to the islands.
  • 1995:
    • Selected by Hawaii Association of Independent Schools to provide access services, and facilitate use of federal matching funds, a relationship that continues today!
  • 1994:
    • Hawaii's first "flat rate" dialup service, with an automatic installer programmed by LavaNet developers.